I currently ship all orders on Mondays. If you place an order on a Monday it will be processed and then shipped out on the following Monday. Shipping times vary depending on location. Please allow up to 2 weeks delivery on Domestic shipments and 3-4 weeks (or more depending on location) for US and International shipments.
If something comes up or you change your mind about your purchase we would be happy to help you. You have 30 days from the time of purchase for a full refund providing that the item(s) have been returned in pristine condition.
Note: This only applies to non-custom pieces. There are no returns on custom order paintings and art pieces.
If returning the item, you are responsible for the shipping costs incurred.
Please send us an email to Hello@melissacritchlow.com with the subject line “Return _______” and tell me the name of your painting and we will begin the return process from there.
The Return Payment will only be processed after the painting is received in mint condition.
Thanks for taking an interest in my work! Depending on the piece I would be happy to discuss with you the possibility of either a canvas print in a specified size if it works, or a new custom original work similar to the piece you like in a different size. Please feel free to contact me at Hello@melissacritchlow.com and give me your ideas and I would be happy to help you make your idea come true!
Sure! I am happy you like my designs and I would be happy to discuss with you whether any of the pieces I have could be offered as another product. Please feel free to contact me at Hello@melissacritchlow.com to see if your dream product is possible.